Minding your Ps & Qs is smart business, but what exactly are the proper business etiquette rules in today's world? Small business expert Susan Solovic joins Lunch Break with some tips for today's professionals.
Good etiquette is especially important for advisers who work with high-net-worth clients. Patricia Napier-Fitzpatrick, founder of The Etiquette School of New York, gives some etiquette advise to WSJ Wealth Adviser.
When you are in a business setting always mind your cell phone manners. Remember to keep your phone on silent or vibrate at all times. No talking and no texting in business meetings. And if you are having lunch or dinner with a client remember, the client comes first, so keep that phone off. If you are expecting a very important telephone call let the client know ahead of time and step away from the table if you take the call.
Email is the most common form of communication in business today. Always treat you email like a business letter, include a greeting and a salutation. Always keep it brief and relevant and do a spell check. You do not want an email littered with misspelled words or poor punctuation, and never post anything in an email you would not want printed on the front page of your local newspaper. Finally, never send an email when you're angry.
There is going to be a lot of opportunities when you are going to be around your peers. This is not the time to let your hair down completely. Although you may be going to an educational conference or perhaps, you are traveling on a trip somewhere and enjoying a reward with some of your co-workers, you still are an employee of the company and that means you are expected to act in a certain manner.
After a long day at work it's natural to want to blow off some steam and hit-up happy hour with your colleagues. But be cautious, because mixing co-workers and cocktails can be a bad combo. We'll go over the do's and don'ts of co-worker cocktailing.
By 2016, some technology experts predict there will be more mobile internet devices on the planet than people. That connectivity has its advantages, but can also be abused. Small-business expert Susan Solovic has tips for cellphone etiquette that are good for business. Photo: Getty Images.
When flying with a group of colleagues or even without colleagues, here a few flying etiquette tips to heed. If you are someone who likes to sleep or rest during a flight, be sure you get the window seat so that you are not being disturbed by people getting in and out their seat. Conversely, if you are someone who does like to get in and out of your and up and down, or has long legs, ask for an aisle seat.