administrative Industry Hub

Administrative Industry Snapshot

Administrative professionals play a vital role to the success of their employers. Concrete office and computer skills are needed to land a job. But to keep one, strong written, verbal and non-verbal communication skills can set you apart from others. The duties of the administrative professional and the pay have a wide range starting with the customer service rep and advancing to an executive assistant to the CEO. Administrative professionals have the opportunity to take on supervisory roles and are often called upon to train other employees in basic office software programs.

Check out some of the Industry's hot jobs!

  • Account Collectors

    Description

    Recover payment on overdue bills. Negotiate repayment plans with debtors and help them find solutions to make paying overdue bills easier. Listening to the debtor and paying attention to his or her concerns can help the collector negotiate a solution.

    Industry Association

    IAAP-The International Association of Administrative Professionals

    Required Education

    Bachelor's Degree

    Salary Information

    $14/hour median earnings ($10.20 - $18.91/hour)

    Account Collectors Listings

  • Customer Service Representative

    Description

    Receiving and placing telephone calls. Maintains solid customer relationships by handling questions and concerns with speed and professionalism. Performs data entry and uses software programs. Also may require research skills to trouble-shoot customer problems. Excellent communication abilities are essential.

    Industry Association

    ICSA-International Customer Service Association

    Required Education

    Bachelor's Degree

    Salary Information

    $12/hour median earnings ($9.05 - $17.55/hour)

    Customer Service Representative Listings

  • Office Manager

    Description

    Manages overall front office activities, including reception area, mail, large purchasing requests and facilities. Also responsible for directing and coordinating office services and related activities such as arranging internal office moves and setting up office meetings.

    Industry Association

    IAAP-The International Association of Administrative Professionals

    Required Education

    Bachelor's Degree

    Salary Information

    $15/hour median earnings ($10.89 - $22.37/hour)

    Office Manager Listings

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