Employees have on occasion been guilty of doctoring receipts to say offensive things. There was the Hooters receipt that referred to two Korean immigrant customers as "Chinx" (they filed suit), the Maryland RadioShack employee who called a customer an "ugly itch" on her receipt, from "ghettohood, usa."
But... Read More »
Christopher Varian, a restaurant manager at a luxury hotel in southeast England, went out for a smoke break after overseeing a wedding. One of the waiters came outside, too, and assaulted him with a cheese knife, reports NewsCore, beheading him with it in front of horrified witnesses. A captain of the local... Read More »
The story of the Tower of Babel is understood to be a parable on humanity's disparate nature. When the species coalesced pridefully around the construction of an imposing tower, the higher being made the decision to divide humanity. And so humans began speaking distinct languages. Along the way we've diverged... Read More »
It's been nearly 50 years since landmark passage of the Civil Rights Act of 1964 that among other things prohibited discrimination in employment based on race or national origin. But that doesn't mean blacks and other minorities don't still face discriminatory practices on the job.
One such allegation in... Read More »
Tacking a 15 or 20 percent gratuity charge on a bill is a good way to ensure that your waitstaff isn't stiffed by stingy patrons. It turns out that it's also a way for management to pocket some extra cash while stiffing its waitstaff. Such practices have becoming increasingly common, or at least increasingly... Read More »
Waiting on restaurant tables can be demanding and messy work. For many food servers, however, the reward lies in the form of tips that customers leave, making an otherwise paltry-paying job a bit more lucrative.
Waitstaff might do even better if they didn't have to part with some of those earnings. It's... Read More »
In recent months, people have accused the "1 percent" of breaking the backs and bank accounts of the rest of the population -- but never their fingers. But now one giant of the investment banking world has allegedly broken a waiter's left ring finger, because he was angry that the server brought the... Read More »
Most service professionals rely on tips, most famously a restaurant's wait staff, whose base pay is a far cry from the minimum wage. But there are many others we may not think of tipping, or tipping very much, even though they also depend on our generosity for a chunk of their take-home pay. Read More »
A $10 bill is a joyful sight for a server. But when one waiter went to retrieve such a note out from under a diner's plate recently, he reportedly noticed something curious. The tip it provided wasn't monetary, but took the form of advice. "SOME THINGS ARE BETTER THAN MONEY," it said on the back, "like your... Read More »
Tips have reached a tipping point. The amount people in the service industry make in tips is up for the first time in three years, according to a report published today by PayScale. The online compensation data company reported that tips fell 5% between 2008 and 2009, remained flat from 2009 to 2010, but rose... Read More »
Tipping has become almost a science these days. According to one study, informing customers of the exact dollar value of 15 percent and 20 percent of their bill actually encourages their generosity. According to another, people tip more if their waitresses stand closer, while another study found that squatting... Read More »