It's not every day you'll see CEOs getting their hands dirty, working side-by-side with the rank-and-file. But for four years, the CBS show "Undercover Boss" has given viewers that chance, showing 60 top executives doing regular jobs, from flipping hamburgers to installing alarm systems. The show, however, has... Read More »
Without fail, the CEOs featured on "Undercover Boss" lavish their employees with extravagant gifts and promotions. But there's been a good deal of skepticism about how genuine these bosses actually are about helping the rank-and-file. This past Friday, the CBS reality series devoted the episode to celebrating... Read More »
Both faithful and skeptical viewers of CBS' "Undercover Boss" series might wonder what happens after workers and the CEOs appear on show. Does anything really change? Were they really glad that they appeared on the show? As it wrapped up its fourth season on Friday, CBS aired a special "Epic Employees" episode,... Read More »
The cost of paying for their children's college education weighs on most parents, as tuition costs soar and salaries stagnate. But for Paisley, an employee at Orkin Pest Control and resident of Peoria, Ill., the stress was intense: She's the mother of one child and became pregnant with her second just as her... Read More »
Anyone can have a bad day at work, but would you relentlessly belittle customers because of it? And if you did, what would you expect to happen if the boss heard about it? Jacqueline, a front desk manager at a Retro Fitness gym, had the misfortune to find out during Friday's latest episode of the CBS series,... Read More »
Most workers feel frustrated at one point or another. But not many of us have the bad judgment -- and misfortune -- to let it rip in the office -- in front of a top exec. That's what happened to Ronnie, a shift supervisor at a branch of the Boston Market Corp. in Duluth, Ga., when he indulged his anger during... Read More »
Many bosses talk about the "team" working as a family. But how many executives really follow through on the rhetoric? For Steve Greenbaum, CEO of PostNet, the importance of family gained particular resonance as he appeared on the CBS series, "Undercover Boss," this past Friday. Read More »
Stephen J. Cloobeck just can't get enough of "Undercover Boss."
Less than a year ago, the CEO of Diamond Resorts International LLC appeared on the CBS show to kick off the series' third season. During that episode, the high-energy boss distinguished himself by storming off the set, saying the failure of the... Read More »
For many workers, it's the most feared, dreaded moment -- the showdown with the boss. Which probably explains why such confrontations are usually the high point in the popular reality show "Undercover Boss." Viewers get to see that moment when an employee speaks truth to power -- or the boss realizes that he or... Read More »
Many sons with famous fathers feel overshadowed and the burden of living up to a legend. But rarely does that psychological dynamic play out on a reality TV show, as it did this week when Jose Mas was featured on "Undercover Boss."
Jose Mas is the CEO of MasTec, the $2.8 billion infrastructure giant that his... Read More »
Even if you know your ultimate goal, you may need a sign to direct you. If there was anyone who should be adept at seeing and reading the signs, you would think it would be Catherine Monson, CEO of Fastsigns International, the country's largest custom signs company.
But by Monson's own telling, it wasn't until... Read More »