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Trade Secrets of a Department Store Salesperson

Trade Secrets of a Department Store Salesperson

The typical department store opens at 10am. A few customers are already outside with sales fliers in hand or an armload of items to return. The phone is ringing off the hook while the red light on the phone console flashes to indicate a flurry of customers who want someone to call them back–today, of ...

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Trade Secrets from an Auto Mechanic

Trade Secrets from an Auto Mechanic

Ian knows his way around under the hood of a car. He's been a mechanic since he was a teenager and became certified by the National Institute of Automotive Service Excellence 20 years ago. Here's what he has to say about those hefty bills you always get from your mechanic, and how to keep your car revving ...

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Trade Secrets from the Cosmetic Counter

Trade Secrets from the Cosmetic Counter

I have worked at a cosmetics counter at Macy's for four years and I have some secrets to share! Use them to be a more savvy shopper on your next trip to the department store. 1. Be wary of the make-up brushes. Yes, we are supposed to wash and sanitize the make-up brushes daily, but more often than not we don't. ...

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