Sprint

It isn't clear why Dish Network Corp. wants to spend $2.4 billion to gobble up Clearwire Corp. and its desirable chunk of high-speed wireless network capacity. But Clearwire employees have ample reason to hope the deal won't go through, seeing as there's no shortage of Dish employees who find the ...

So who is that person on the other end of the line when you call customer service to troubleshoot problems with your cell phone? What's the experience like for him or her? ...