service industry

How Much Do Service Professionals Really Rely On Your Tips?

How Much Do Service Professionals Really Rely On Your Tips?

Most service professionals rely on tips, most famously a restaurant's wait staff, whose base pay is a far cry from the minimum wage. But there are many others we may not think of tipping, or tipping very much, even though they also depend on our generosity for a chunk of their take-home pay. Read More »

Why Waiters Give The Most Generous Tips

Why Waiters Give The Most Generous Tips

Tipping has become almost a science these days. According to one study, informing customers of the exact dollar value of 15 percent and 20 percent of their bill actually encourages their generosity. According to another, people tip more if their waitresses stand closer, while another study found that squatting... Read More »

U.S. Service Industry Grows At Slowest Pace In 17 Months

U.S. Service Industry Grows At Slowest Pace In 17 Months

By CHRISTOPHER S. RUGABER WASHINGTON -- Restaurants, hotels, retailers and financial companies saw more business in July, but the broader U.S. service industry experienced its weakest growth in 17 months. The report Wednesday from the Institute for Supply Management confirms other data that show the... Read More »

Please Tip Your Waiter!

Please Tip Your Waiter!

"If you can't afford to tip, then don't eat out!" someone tweeted to me when I asked for thoughts on tipping, being tipped, and the general world of customer-service jobs in America. And, while most people I spoke to -- on both sides of the table -- agree with this, it's a sad fact that in many states, people... Read More »

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