As a customer service representative, Mary's performance was measured on a regular basis. Yet she never thought to showcase on her resume her ability to meet or exceed company expectations for customer service.
By reviewing previous performance appraisals, monthly productivity reports, and a stack of thank... Read More »
Ann managed all the day-to-day responsibilities of an executive assistant. But through my conversation with her I learned that she put in place multiple systems to make life easier for the team she supported.
Her resume focuses on how she created efficiencies within the department that ultimately saved time... Read More »
George's role as general manager was a mixture of operations and business development responsibilities. He was also quite tech-savvy and wanted that to come through in his resume.
We broke out George's accomplishments into two main categories: one that showcased his operations knowledge and another that... Read More »
Rodger Gonzales was looking for a new role as an IT Manager, but his resume was not leading to any interviews. He turned to Jennifer Hay, President of IT Resume Service, to help him create a resume that would help him get noticed.
After interviewing Rodger and learning more about his background, Hay realized... Read More »
Cynthia wore many hats as the operations and office manager for this specialty foods distributor. A brief profile was included at the top to show her big picture value to employers. An areas of expertise section was included to make sure that the resume had all the right keywords to demonstrate her skill... Read More »
Reba had never written a resume before. She has held two positions in the past 22 years and the one time she changed jobs during that period, she found out about the physician office assistant position by word-of-mouth and she didn't need a resume to apply. Reba was unsure as to how to discuss anything other... Read More »
Randy had a strong record of achievement that was well documented. By reviewing his monthly sales numbers and productivity awards we were able to put together a resume that proved he was a top performer in his field. Sales professionals in general, can build powerful resumes by showing how well they perform... Read More »
John's original resume listed several of his automotive service job tasks which included interacting with customers, overseeing a team of mechanics, and processing warranties. His resume looked pretty "vanilla" and similar to so many others who do customer-facing and administrative work. When I spoke to John,... Read More »
Most job seekers I meet have some sort of "special circumstance" or blemish on their resume that they feel makes them unattractive to a hiring manager. For some, it's accounting for the dot-com they worked for that went bust after nine months or the year they took off from work to care for an aging parent or... Read More »
Sometimes an old outfit can look new and fresh by adding a new shirt, tie, scarf, or pin. With just one item the look can be transformed quickly without spending a lot of time or money.
Most résumés I read could benefit from a similar transformation. They contain the basics, but they just... Read More »
When it comes to the topic of how to write a résumé, people seem to have an endless supply of questions. And since your resume may be one of the most important documents you ever have to write, it makes sense that people would want to know as much as possible about the topic. Below are resume... Read More »
A résumé is a marketing tool and I encourage job seekers to position their accomplishments in the best possible light. However, it is critical that all information reported on the document is accurate and something you can back up with facts if questioned. Here are some of the ways I see job... Read More »
Think resume typos are no big deal? Last year, Accountemps, a temporary staffing firm, interviewed 150 senior executives from some of the nation's largest companies. Forty percent of the respondents said that just one typo on a resume would cause the candidate to be eliminated. Thirty-six percent said it would... Read More »
In today's challenging economy, job seekers will need to implement a strong self-marketing campaign in order to get noticed in a crowded job search space. That campaign starts with strong marketing collateral, particularly a quality resume and online presentation that is easy to find and read and memorable for... Read More »
As a young adult without much real world experience, trying to get a job interview may seem impossible in this dismal economy. However, trying to land an "informational interview" is a completely different story AND it may just be your ticket to getting that position you are seeking. Read More »
Does coaching your daughter's soccer team count as management experience? If you've added clip art to PowerPoint presentations, are you a graphics artist? If you have written online restaurant reviews, does that make you a legitimate restaurant critic?
You might be surprised what pops up on... Read More »
Donald Asher, author of "The Overnight Résumé: The Fastest Way to Your Next Job"
Everybody knows that résumés are useful for getting interviews, but not everybody realizes the résumé's other, equally important, functions: It structures the interview process, reminds the... Read More »
Over my career I have come into contact with thousands of people who perform miracles at work every day. But you would never know it if you looked at their resumes. More than 90% of the resumes I see overuse personal attributes to describe the person's candidacy. Read More »