Onshoring

Many U.S. workers at call centers have seen their jobs shipped overseas in recent years as companies sought cheap labor as a way to cut costs. Beyond lost jobs, the moves also resulted in complaints by consumers about having to deal with foreign-accented employees at call centers in far off places such as India ...

When Lynda Fassa drove through New Jersey towns on the hunt for local manufacturers, she passed a sign that read: "Embroidery Capital of the Wor." It used to say "World." Now there's just a pawn shop, an army recruitment center, and a handful of bars. Every year, one or two of the dyers for her and her ...