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  • 168 Hours To A Career Breakthrough. Yes, You. Yes, Now.

    168 Hours To A Career Breakthrough. Yes, You. Yes, Now.

    During troubled economic times, we usually focus on people who are out of work. But that's not the only labor market problem a lousy economy causes. Because new jobs are hard to come by, people stay in jobs that aren't getting them anywhere or that they've outgrown. As a result, it's easy to feel stuck. Continue Reading

  • A Day In The Life Of A Call Center Agent

    A Day In The Life Of A Call Center Agent

    "This call is being recorded for quality and training purposes." It's a refrain as familiar to the American people as "for purple mountain majesties." But rarely, when calling up to complain about screwy wireless or a glitchy Android phone, do we think about the people on the other end, who will be listening... Continue Reading

  • ROWE: The Grown-Up Version Of Work

    ROWE: The Grown-Up Version Of Work

    By Kelly Gurnett There's something inherently wrong with the way we work. That's the premise behind Cali Ressler and Jody Thompson's Results-Only Work Environment (ROWE) initiative. They believe the modern workplace is cluttered with regulations, expectations and antiquated practices that have nothing to... Continue Reading