Humor

By Susan Ricker Everybody makes mistakes, and sometimes people find themselves in embarrassing situations. Your first instinct may be to hide until things blow over, but there are better ways to cope. Here are some ways to minimize the damage. ...

We don't know exactly why human beings laugh. But we do know that's it's for social reasons; laughing isn't something we tend to do alone. This makes humor an excellent tool for settling into a new workplace, at least according to 79 percent of chief financial officers. When the temporary staffing agency ...

Bosses with swagger and outsized egos may achieve notoriety, but they don't necessarily make the best leaders, new research finds. According to a study to soon publish in the Academy of Management Journal, humble leaders are more effective and better liked. Moreover, their modest style of leadership can lead ...

When it comes to manning the phone banks as a customer service representative, you have to have patience, a desire to help the customer resolve any issues and, most importantly, a sense of humor. Sometimes, the person on the other end of the line is just completely insane, yet it's your job to make sure they ...