By Susan Ricker
Everybody makes mistakes, and sometimes people find themselves in embarrassing situations. Your first instinct may be to hide until things blow over, but there are better ways to cope. Here are some ways to minimize the damage. Read More »
We don't know exactly why human beings laugh. But we do know that's it's for social reasons; laughing isn't something we tend to do alone. This makes humor an excellent tool for settling into a new workplace, at least according to 79 percent of chief financial officers.
When the temporary... Read More »
When it comes to manning the phone banks as a customer service representative, you have to have patience, a desire to help the customer resolve any issues and, most importantly, a sense of humor. Sometimes, the person on the other end of the line is just completely insane, yet it's your job to make sure they... Read More »