It isn't easy working in retail on Black Friday, the notorious shopping day following Thanksgiving. Big-box retailers offer their top discounts, and shoppers respond with mad rushes through the check-out line.
So Jan Sullivan, who stands 4 feet 11 inches and is 73, was hardly in an enviable situation last... Read More »
After 30 years, "People Greeters" will no longer welcome Walmart customers with a "cart and a smile." Four months after Walmart got rid of its night-shift "People Greeters," the big-box retailer is moving its day-shift greeters inside the store. Walmart claims it's all in the name of better customer service,... Read More »