customerservice

Customer Service Rep Allegedly Tells Customer To 'Burn In Hell,' Loses Job

Customer Service Rep Allegedly Tells Customer To 'Burn In Hell,' Loses Job

Rank this one right up there on the short list of things you should never to say to a customer: "Burn in hell." But it was precisely that phrase, reportedly uttered by a customer service representative at Telenor, Norway's largest cellular phone company, to a teenage customer that has resulted in the... Read More »

Confessions: Employee Spills Victoria's Secrets

Confessions: Employee Spills Victoria's Secrets

In my twenties, just out of college and living in a new state, the first job I could get was a part-time gig at Victoria's Secret. When I told the men I met where I worked you could see the wheels turning in their heads. They were no doubt envisioning a sales floor littered with scantily clad supermodels engaged... Read More »

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