Customers

By Jill Krasny When you want the goods on the casino, lottery and airline industries, the only place to go is Reddit. Recently, Beastmachine, a self-proclaimed five-year veteran of Citadel hotels in Halifax, Nova Scotia, did an "Ask Me Anything" on the service industry that was pretty revealing. ...

There's no shortage of consumers who love the tasty sandwiches served up by fast-food chain Chick-fil-A. But a recent incident in Southern California showed poor taste on the part of a cashier who mocked two Asian customers. According to the Los Angeles Times, rather than typing the consumers' actual names, ...