customer service jobs

Nice People Shouldn't Work In This Industry

Nice People Shouldn't Work In This Industry

By Cassie Nolan Employers love to put nice people in customer service positions. Especially if they're authentically nice people -- I'm talking about the kind it's impossible to get mad at because they're just naturally so dang polite and pleasant. It's obvious that they genuinely want to solve everyone's... Read More »

Amazon to Create 900 New Jobs in ... Scotland?

Amazon to Create 900 New Jobs in ... Scotland?

Here's a fun switch: Calling a customer service center and getting someone with a Scottish accent on the line. Actually, that will only happen if you live in the U.K., as U.S.-based Amazon is expanding its overseas interests, creating 500 permanent and 400 temporary jobs at its new Customer Service Center at... Read More »

Insane Customer Service Calls: They Called About WHAT?

Insane Customer Service Calls: They Called About WHAT?

When it comes to manning the phone banks as a customer service representative, you have to have patience, a desire to help the customer resolve any issues and, most importantly, a sense of humor. Sometimes, the person on the other end of the line is just completely insane, yet it's your job to make sure they... Read More »

Industries to Watch: Sales and Customer Service

Industries to Watch: Sales and Customer Service

The functional areas of sales and customer service have always been linked. When you're shoe shopping, for example, the pushy salesperson who tells you how great you'd look in loafers that cost a month's rent -- or the opposite, one who ignores you completely -- is more likely to run you out of the store than... Read More »

Arise Virtual Solutions Needs to Fill 6,000 Telecommuting Slots, Up to $30 Hourly

Arise Virtual Solutions Needs to Fill 6,000 Telecommuting Slots, Up to $30 Hourly

Arise Virtual Solutions, whose clients range from Carnival Cruise Lines to AAA Travel, is in a hiring frenzy, according to the New York Post. In New York, Arise is searching for 6,000 home-based contract customer service representatives to man a call center. Pay could be up to $30 hourly. What's required?... Read More »

America's 15 Most Popular Jobs

America's 15 Most Popular Jobs

The following is a list of jobs with little in common. Annual salaries for these jobs range from just over $18,000 to more than $110,000. Some don't require workers to graduate high school, while others require a master's degree or higher. The reason they all appear here? They are the most popular jobs in... Read More »

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