customer service

Amazon to Create 900 New Jobs in ... Scotland?

Amazon to Create 900 New Jobs in ... Scotland?

Here's a fun switch: Calling a customer service center and getting someone with a Scottish accent on the line. Actually, that will only happen if you live in the U.K., as U.S.-based Amazon is expanding its overseas interests, creating 500 permanent and 400 temporary jobs at its new Customer Service Center at... Read More »

Insane Customer Service Calls: They Called About WHAT?

Insane Customer Service Calls: They Called About WHAT?

When it comes to manning the phone banks as a customer service representative, you have to have patience, a desire to help the customer resolve any issues and, most importantly, a sense of humor. Sometimes, the person on the other end of the line is just completely insane, yet it's your job to make sure they... Read More »

Customer Service Cover Letter

Customer Service Cover Letter

DINA JONES 150-20 199th Street. St. Albans, NY 11412 H: 718-422-8555 C: 917-226-1234 dinajones@aol.com Health Care Customer Service Representative Professional Courteous Knowledgeable Read More »

Sample Resume: Customer Service Manager

Sample Resume: Customer Service Manager

This resume was submitted by Linda Dobogai of Aberlene Resume & Career Services. Read More »

Sample Resume: Customer Service Representative

Sample Resume: Customer Service Representative

As a customer service representative, Mary's performance was measured on a regular basis. Yet she never thought to showcase on her resume her ability to meet or exceed company expectations for customer service. By reviewing previous performance appraisals, monthly productivity reports, and a stack of thank you... Read More »

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