consumer report

Customer Service Reps Get Low Marks -- Especially Walmart's

Customer Service Reps Get Low Marks -- Especially Walmart's

Americans are not happy with the current state of customer service. According to a new Consumer Reports' survey, 65 percent are "tremendously annoyed" by rude salespeople and 64 percent of respondents said that they had left a store in the previous 12 months because of poor service. Guess which store is among... Read More »

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