"We are disappointed and sorry about what happened."
Air Canada has issued an apology after a video of two baggage handlers tossing luggage 20 feet into a bin went viral. Continue Reading
Most residents of southeast England learn to live with rain disrupting their outdoor activities. But when the heavens opened on Sunday, bringing torrential downpours, a BBC weatherman took to the air to do something a weatherman may never have done before: apologize for it. "There are thunderstorms there... Continue Reading
I'm sorry ... so sorry ... Often, those are the last words you ever want to say when you get laid off. Why should you apologize? It's your boss who owes you one, right? But as a recent article in the Wall Street Journal points out, these days people are more anxious than ever to get past misdeeds off their... Continue Reading