Dunkin' Donuts Customer Records Her Racist Rant [VIDEO] UPDATE



Dunkin' Donuts customer Taylor ChapmanIn recent years, customers have recorded abusive employees, employees have recorded abusive customers, and abusive employees have recorded themselves. But has an abusive customer ever recorded him or herself on video, then giddily posted it to Facebook in an episode of baffling self-delusion?

A young Florida woman apparently failed to get her receipt at a Dunkin' Donuts on Friday evening, entitling her, by some mysterious Dunkin' statute, to a free order. According to the customer's video, her server had said that she needed to return the following day to claim the free order, a request which -- in the customer's mind -- seems to be equivalent to murdering her firstborn. (She claims to have positively reviewed this Dunkin' Donuts online at least 100 times so, clearly, she has emotions toward it that border on the unhealthy.)

So the young woman, identified by The Smoking Gun as 27-year-old Taylor Chapman, apparently does return to the next day, with A VENGEANCE. At first she appears simply obnoxious on the video, waving around the smartphone that she's using to record it, and despite the Dunkin' employee's remarkable graciousness, threatening him by saying that she's "already called my lawyer" and subjecting him to a stream of profanity.

But when she spots the offender from the previous evening, her run-of-the-mill rudeness turns into all-out racism. "I hope you're happy, with your f****** little sand n***** self. Because I'm about to nuke your whole fucking planet from Mars," she wails. "Think y'all are tough big bad Arabs bombing us at the Trade Center? Well, I'll show you tough."

UPDATE 06/12/13, 11:30 am EDT: In response to a social media campaign, Dunkin' Donuts promised to reward the abused employees in a Tweet that was unfortunately not spell-checked: "Our franchisee will b recognizing the employees 4 their efforts. They handled the difficult situation w/ race [sic] and patience." Someone also launched an Indiegogo campaign to raise money for Abid and Nithi, the two employees who bore the brunt of the hate-rant, to help them along in their careers.

According to her Twitter page, Chapman has a bachelor's degree in business and marketing and is working towards a law degree. She's also appeared in commercials for local businesses, The Smoking Gun reported, but her current employment situation is unclear. (The medical device company listed on her LinkedIn page said that she hadn't been working there for over a year).

At one point in the video, Chapman expresses her hope that the video would "get a million f****** hits" on YouTube. Congratulations, brave warrior for free Strawberry Coolattas, 222,000 and counting.

[Hat tip Guyism]


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234 Comments

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rowlr

She sounds like she would raise the ethical standards for lawyers if she ever passes the bar.

September 12 2013 at 4:46 PM Report abuse rate up rate down Reply
mrcbwalk

She's lucky it was'nt me. I would have dug my foot in her ass.

September 12 2013 at 3:25 PM Report abuse rate up rate down Reply
Susanna Marie Gomez

Stupid B!tch in India we ride ELEPHANTS not CAMELS. We are a different CONTINENT from Arabs, not that even THEY deserve your racist rants. You, Ms, are a DIRTY WHITE CRACKER and I am SO GLAD I am NOT one of YOU!

July 10 2013 at 2:18 PM Report abuse rate up rate down Reply
michelletlopez

Oh my God, what a total and complete ass this woman has made of herself. Lawyer? Under video surveillance? For a flippin´ donut. The young man taking the order should be made employee of the year for his grace and patience despite her cussing and using profanity. This woman needs to take a chill pill big time. And for the record, Indian and not Arabs, so she is not only rude, she is stupid.

July 10 2013 at 12:28 PM Report abuse rate up rate down Reply
Wayne McGlothlin

It might shed some light to know the ethnicity of the one ranting...

June 19 2013 at 11:58 PM Report abuse rate up rate down Reply
sammorreale6

Break out the tasers!

June 19 2013 at 8:35 PM Report abuse rate up rate down Reply
fjkur113

This video is proof kids. Don't Do Drugs

June 19 2013 at 5:31 PM Report abuse rate up rate down Reply
delthbb

Stupid much? Shut your stupid mouth you ignorant racist! Does anybody want to hire this filthy mouth?

June 19 2013 at 4:21 PM Report abuse rate up rate down Reply
emily

She most likely did this for attention even though it is negative attention. Or maybe she is one of those people who are so self centered they believe that everyone should bow down before their "greatness". Those poor workers being harassed by this disgusting piece of trash. They handled it very gracefully and didn't feed into her stupidity. They probably deal with people like her on a daily basis.

June 19 2013 at 4:17 PM Report abuse rate up rate down Reply
Denney

This is one TOXIC HATER. So many around this day and age. Gotta try so hard to avoid them but getting harder every day

June 19 2013 at 4:12 PM Report abuse rate up rate down Reply

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