Walmart Workers Pessimistic About The Company's Future

checkout counters at WalmartWalmart tried to put a positive spin on its disappointing earnings report Thursday, which showed declining U.S. sales. But a survey released Friday contains another bad sign for America's wealthiest company and largest employer: just 38 percent of employees think Walmart's business outlook is good.

The report from Glassdoor.com, the employment review website, looked at people's expectations for their employers for the coming six months. Walmart didn't perform significantly below average, but it got a lower score than other major U.S. brands. Forty-three percent of Target workers gave their employer a positive outlook, and a solid majority of Home Depot and Whole Foods workers (61 and 62 percent, respectively) said their companies were on the upswing.

Tech companies at the top and the bottom: The top five performers were all software or Internet companies: Google, Qualcomm, Yahoo!, SAP, and Amazon. But most of the worst performers were also in the tech space. Just 35 percent of Microsoft employees gave their company a positive outlook, as did 32 percent of workers at Hewlett-Packard, 31 percent at Intel and 22 percent at Dell.

More: Walmart Organizers Claim Victory In Little Heralded Announcement

Why Walmart workers are so pessimistic: On Glassdoor.com, Walmart employees repeat the same complaints: poor communication from upper management, low pay, no merit-based raises, and favoritism that pummels morale. Many lower-level workers strike the same note as this sales associate from Dillon, S.C.: "Not a job to make a career out of." They also frequently cite staff shortages, an issue that Bloomberg News reported on earlier this year. Customers wrote in complaining about poorly stocked shelves and missing inventory. Some said that they were driving farther to avoid their local Walmart.

More: Why Is It So Hard To Get An $8 Job At Walmart?


Walmart, the brand under siege: In the past year, Walmart's image has been tarnished by worker protests, bribery allegations and speculation over the conditions at its foreign-suppliers' factories. According to brand-consulting firm BAV Consulting, Walmart's brand perception among college-educated adults plummeted 50 percent between 2011 and 2012, reported The Wall Street Journal. To address some of these kinks in its image, Walmart launched a new multimillion-dollar advertising campaign last month titled "The Real Walmart," emphasizing its commitment to veterans, job creation and charitable work. Labor organizers didn't skip a beat, publishing their own website soon after with a less favorable portrayal of the mega-chain. It's title: "... Really Walmart?"
Walmart's Disappointing Results



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zzpat

Imagine what would happen to Wal Mart stock if it raised wages. First, the company is kicked by the competition (Costco etc.). Second, Wal Mart pay is so low that 80% of its staff are on government programs which means taxpayers are subsidizing their low wages. Taxes (or debt) have to go up to keep Wal Mart in business.

June 16 2013 at 7:05 PM Report abuse rate up rate down Reply
Steven

I think the outlook of a company is also the people working for them and as far as Wal-Mart employees goes they are a strange lot. First off you don't take a job you're not happy with and if you do take it under their curcumstances then be glad you have a job and do your job like you are the happiest person in the world and remember if at anytime you decide you don't like the terms and you can't negotiate a better deal do the NFL shuffle and find a new team. When you do make sure the deal is something you can be proud of and then give it your all and if by chance you find a reporters camera and microphone shoved in your face tell them that it is the best damn company you ever worked for, if you can't then remember the rule," if you can't say something nice keep your pie hole shut and go find a job that will make you happy.

May 23 2013 at 11:58 AM Report abuse -1 rate up rate down Reply
1 reply to Steven's comment
jjoyous1956

Steven, you must be one of Wal mart's disgusting, million dollar salary CEO'S. I boycotted Walmart a long time ago due to "slave labor", poor working conditions and employee salaries that are, by far, less than a "liveable wage"!! Not to mention the substandard health benefits. What a despicable lot you all are! Praise to the Europeans standards and for dumping Wal mart.

July 08 2013 at 7:47 PM Report abuse rate up rate down Reply
Mel

This week, I went to Wal-Mart to purchase one specific item. I my pursuit of that item, I noticed that Wal-Mart is making a major mistake in how they operate their stores. I should have been able to find the item in the paper goods department along with paper towels and toilet paper. I found the product but not the house brand, which is what I was going to purchase, in bulk. There was no indication that Wal-Mart carried the house brand in that particular store.

After scouring the store for over twenty minutes, I finally found the item in a stand alone display. It was just at about the point that I was going to give up and leave, empty handed. The major mistake that Wal-Mart made was to have a stand alone display with no evidence that the product was for sale in the aisle where people would expect it to be. All supermarkets split up sale or special items and put some of them in the normal places people look and also feature them in a stand alone display. Wal-Mart does not do this simple marketing act. How many people leave the store because they can't find what they are looking for? At Wal-Mart, I imagine the numbers are staggering.

May 23 2013 at 8:40 AM Report abuse rate up rate down Reply
Welcome MSGT

Sure....strike an sue.....any company will have a hard time if thats all people can do............strike and sue. Wal-Mart workers do not have a union and they strike. Can you imagine what they would do if they had a union?

May 23 2013 at 7:27 AM Report abuse rate up rate down Reply
1 reply to Welcome MSGT's comment
marshall92gray

no. NO. no damned unions

May 31 2013 at 8:26 AM Report abuse rate up rate down Reply
1 reply to marshall92gray's comment
Rayolene

I have worked for Walmart for 17 years, stuck for 4 more years so I can retire. I have had the bad luck to work for a union in the past, NEVER again. They just turn around and put people like Obama in office and get more of our money. I am a widow, I work hard, but each Walmart is different, I suck it up and am glad to have a full time job.

June 16 2013 at 2:06 PM Report abuse rate up rate down
laedbac1

Clearly WalMart workers need Union representation. They and their company would be far better off and have a brighter future.

May 23 2013 at 5:11 AM Report abuse -1 rate up rate down Reply
1 reply to laedbac1's comment
Welcome MSGT

Wal.Mart workers need to get a life and work instead of standing around the store in groups complaining they have to work today.Tthey have laundry to do or grass to cut and they need a nap they need to be at home.

May 23 2013 at 7:30 AM Report abuse -1 rate up rate down Reply
lkb1141

workers attitude.will kill any company.

May 23 2013 at 4:29 AM Report abuse rate up rate down Reply
Iselin007

There is a surplus of workers and a overcapacity of retail competitors. In the declining foot traffic people are buying less. People have become too disposable and devalued do to the economy so the quality of pay and benefits as well as treatment are at new lows.

May 23 2013 at 2:37 AM Report abuse rate up rate down Reply
Iselin007

Type your comment hereWhen workers get old an lose their careers they can't just start over with new careers. It takes years of learning at great cost an when well your passed middle age starting all over is just not going to happen in the real world

May 23 2013 at 2:12 AM Report abuse rate up rate down Reply
dusty754

Well maybe their slow check outs might be hurting their bottom line.

May 23 2013 at 12:45 AM Report abuse -2 rate up rate down Reply
harleydan1988

I would be very worried if I were them and seen the world news about where there clothing is coming from.

May 22 2013 at 11:49 PM Report abuse rate up rate down Reply

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