'Undercover Boss': Pest Control Exec Makes Employees' Dreams Come True

The cost of paying for their children's college education weighs on most parents, as tuition costs soar and salaries stagnate. But for Paisley, an employee at Orkin Pest Control and resident of Peoria, Ill., the stress was intense: She's the mother of one child and became pregnant with her second just as her marriage was crumbling.

Featured on "Undercover Boss" this past Friday, the young mom explained her predicament to a man whom she thought was named "Bob," and in keeping with the format of the CBS reality series, Bob -- actually John Wilson, the president and chief operating officer of Rollins Inc, parent company of Orkin -- was so moved by the humble worker's lot that he gave her a life-changing gift.

What did he give her? He went all out for Paisley, presenting her with:
  • A $15,000 fund to help fund each child's college education.
  • $20,000 to help her move.
  • A new Ford Escape.
Paisley was overwhelmed, crying and laughing. "Thank you so much. Every mom wants their kids to go to college. Thank you," she said. "I am proud to say I kill bugs for a living." (Watch her reaction in the video above.)

Wilson also lavished attention on another employee, Aaron. During the show's reveal, Wilson invited Aaron, a branch sales and service inspector, to visit the company's headquarters in Atlanta to discuss opportunities at the company, which brings in $1.3 billion of revenue a year. (His reaction is also featured in the video above.) What motivated the invitation? Aaron had put his pursuit of a degree in zoology on hold to support his family, Wilson told viewers during the show. (Wilson promised to send Aaron and his family to Washington, D.C., to see the Orkin Insect Zoo at the Smithsonian.)

More: 'Undercover Boss': 5 Most Gripping Moments From Season 3


Wilson's empathy for both employees seemed sincere. As he explained early in the episode, he grew up in a single-parent household; he was raised by his father after his parents divorced. He moved 12 times in his childhood to follow his father, who also worked for Orkin. Wilson spent the first 18 years of his career in the restaurant business, however. He didn't go to work for Orkin until 1996, when he had a family and "wanted normal work hours," according to an interview that he gave to the Atlanta Journal Constitution. His father died before he rose to the executive spot at Orkin.

The show didn't play up the potentially humorous (or repellent) aspects of working at a pest control company. While taking Wilson on a house tour to exterminate termites, Paisley turned to him and said that getting stung by a weasel is part of the training to work at Orkin. Wilson missed the joke completely. "Bob seems a little boring," she told the camera. "Bob needs to loosen up."

Despite being in its fourth season, "Undercover Boss" is experiencing a revival in ratings as it continues to celebrate conscientious American workers like Paisley. The network already has announced that the show will have a fifth season in the fall.

Of course, viewers do seem to enjoy when the series shows miscreants in the workplace. Just last week, a front desk manager at a Retro Fitness gym was fired on the air for her attitude. "I am not a f****** slave!" she said, in explaining why she didn't follow the company's directions on how to refill juice machines. She also barked at customers, telling one: "You're payment' is overdue!"

Orkin, which has 2 million customers across the globe, showcased no such turbulence this past week. In fact, it has been weathering many storms of late. Bed bug infestations throughout the country over the past few years has made Orkin a trusted source, and each year the company releases its highly cited list of cities with the worst bed bug problems.

And the outbreak has also made its services -- including pesticide treatments -- more popular. In publishing the company's list of top cities for bed bugs, ABC News reported in January that Orkin has seen a 33 percent increase in its bed bug eradication business since 2011.


Don't Miss: Companies Hiring Now

Related Stories


Looking for a job? Click here to get started.

Add a Comment

*0 / 3000 Character Maximum

69 Comments

Filter by:
Barbara

If you think Tina`s story is great,, last pay check my brother in-law basically also broght in $9105 just sitting there eighteen hours a week from there apartment and the're neighbor's sister`s neighbour has been doing this for three months and made over $9105 part time on their computer. the guidelines from this website. Jump44.com

May 09 2013 at 2:55 PM Report abuse +1 rate up rate down Reply
reformtxcs

I've worked for the good, the bad, and the ugly, employees and employers alike who were less than professional, professional, caring, uncaring, educated and uneducated. In spite of laws and regulations there truly is litle that can be done to control the uncontrollable.

The best advice is if you are in a misserable worplace environment, get out, nothing will change at the helm. If you are blessed to be with a good company and great leadership, embrace your blessing and be the kind of employee that your employer has hoped to attract.

In the workplace - opposites do not attract.

Yay to Orkin and Yay to the fitness center that canned the disrespectful employee onsite. It's a win-win for the good guys! Kudos to those who care enough to care more than just enough.

May 07 2013 at 11:01 AM Report abuse rate up rate down Reply
Bill

I wonder how much of a cut Obie will take.

May 07 2013 at 9:31 AM Report abuse rate up rate down Reply
mickey527

If I was looking for a job I think I would try Orkin. Not one of the employees was unhappy, they all loved their job, loved the way the company treated them and loved working with the people they met. It was refreshing to see a company that did it right instead of listening to employees tell about how they can't make ends meet, how they have no insurance, etc... Good job Orkin

May 07 2013 at 8:30 AM Report abuse rate up rate down Reply
abehs

You know this show could serve as a lesson to all employees everywhere!!! You are hired to do a job and you should attempt to do it right. Yes you will meet people who will drive you up a wall, but you run into them while not working also. Keep in mind this show also EXPOSES CEOs that are not the best. This in itself can turn potential customers away from them. It serves a dual purpose.

May 07 2013 at 5:11 AM Report abuse rate up rate down Reply
barbaradpeterson

She is from Peoria, Arizona

May 07 2013 at 12:06 AM Report abuse rate up rate down Reply
erikorcody

Am I the only one that noticed they misspelled "your?" Third from last paragraph.

May 06 2013 at 10:57 PM Report abuse +3 rate up rate down Reply
1 reply to erikorcody's comment
Jennifer

No. You are just the only one who cared.

May 07 2013 at 2:27 AM Report abuse rate up rate down Reply
THE ROMA GROUP

YOU WORK THE JOB AND DO WELL YOU GET PAID AND THE COMPANY STAYS IN BUSINESS. IF YOU GET KNOCKED UP WITH A FRIEND THAT IS ON YOU AND NOT THE FIRMS PROBLEM. IF YOU CAN'T AFORD A CHILD THEN DON'T HAVE ONE.. YOU NEED A CAR YOU WORK AND SAVE FOR IT.. I DONT AGREE WITH DAY CARE CENTERS FOR WORKERS... UNLESS THE COMPANY MAKES YOU PAY AN AMOUNT THAT WOULD COVER THE COST OF OPERATION.... ASK YOUR SELF THIS...EMPLOYEES
WANT EVERYTHING AND WHAT DOES THE EMPLOYEE DO FOR THE COMPANY?? BESIDE GIVING THEM A SAD SACK STORY .....

May 06 2013 at 9:58 PM Report abuse -2 rate up rate down Reply
Stacey

Reward the woman who has kids she cannot afford. I am SO sick of this crap!

May 06 2013 at 9:05 PM Report abuse -3 rate up rate down Reply
2 replies to Stacey's comment
THE ROMA GROUP

I AGREE WITH YOU.... YOU TAKE YOUR LUMPS AND MOVE AHEAD...PEOPLE ALWAYS HAVE A MOUTH FULL OF WANTS AND A HAND FULL OF GIMMIES... SCREW THAT AND TAKE RESPONSIBILITY.... AND YOUR FEET FLAT ON THE GROUND....NOT PC WHO CARES

May 06 2013 at 10:00 PM Report abuse -3 rate up rate down Reply
nsumlar

She is going through a divorce. She became pregnant while married. Read the article and watch the video. Where's your outrage at daddy?

May 07 2013 at 1:14 PM Report abuse rate up rate down Reply
'57mad

this would never happen where I use to work,i was lucky if I even got a rasie.

May 06 2013 at 8:19 PM Report abuse rate up rate down Reply

Search Articles

Top Companies Hiring

Week of Oct 19 - 26
View All

Picks From the Web