'Undercover Boss': 5 Most Gripping Moments From Season 3
AOL Jobs has followed "Undercover Boss" for the entire third season, and while the critics sometimes slam the show for being contrived, AOL Jobs has found that there was much to learn from the best moments. Whether it was a CEO realizing that he had forgotten his franchisees telling him of their financial struggles, or an exec finding out about workers' struggles to get vacation time approved, the moments showed the bosses face-to-face with their own fallibility. And thanks to the drama, the chasm between the corner office and the on-the-ground worker is bridged -- at least for an episode. So what were the best moments in Season 3? Here are our top five picks:
5. Checkers CEO Rick Silva
On a site visit to a branch in Homestead, Fla., Silva had no choice but to take dramatic action. Posing as "Alex Garcia," he discovers that the speaker system at the drive-through is broken, buttons are mislabeled and branch manager Stevens is "barking orders." So he steps in and delivers some big news.
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Dan Fastenberg was most recently a reporter with TIME Magazine. Previously, he was a writer for the Thomson Reuters news service's Latin America desk. He was also a reporter and associate editor for the Buenos Aires Herald while living in South America.
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