Woman Cursed Out By Barbecue Restaurant, She Says, For Bad Yelp Review

Boners BBQ bad tipper YelpMore and more servers are outing customers who skip on their their tips. A Brooklyn delivery man has been uploading tales of bad tippers to his blog 15 Percent. Other slighted waitstaff have been venting their frustration on Lousy Tippers and Stained Apron. But one barbecue joint in Atlanta has gone further, publicly shaming one customer on Twitter, and posting her photo on Facebook, accompanied by some strong language.

The woman, "Stephanie S." allegedly didn't leave her waitress a tip on a $40 tab at Boners BBQ. The restaurant Tweeted "NOT WANTED!" with a link to its Facebook page, where they had posted the woman's photo, along with a warning to other eateries: "If you see this women [sic] in your restaurant tell her to go out side and play hide an go f*** yourself! Yelp that b****."

Andrew Capron, one of the restaurant's current owners, posted below the photo: "forgot to mention the b***** cleaned her plate ... every last drop!" and "Yeah, beauty eh?"

"Put a Little South in Your Mouth," is the restaurant's slogan. But perhaps it needs to wash that mouth out with soap. Someone posted the story to Reddit, and a woman claiming to be the "b*****" in question chimed in, claiming that she did indeed leave a tip, dropping a $10-off Scoutmob coupon, along with two twenties. That's a $7.20 tip on a $32.80 (with tax) bill.

Turns out, "Stephanie S." had written a lukewarm review of Boners BBQ on Jan. 8. She called the deep fried collard greens "greasy and limp," the mac and cheese "ok," the chicken "dry," the pulled pork "bland," and the peach cobbler "bitter/sour." But it was mostly thoughtful and constructive criticism, with positive reviews of the Brunswick stew and baked beans, and an ultimate rating of two stars.

People smelled retaliation. A handful of Yelp reviewers started giving the restaurant one-star reviews, calling it "unprofessional," "disgusting," and lacking in "class." Tweeters blasted the joint, and unmarketing.com accused it of "worst use of social media of 2012."

Boners BBQ has since taken down the strongly-worded post, but not before people had screen captured it. The restaurant has apologized, writing on Facebook and Twitter that it "would like to apologize for any inappropriateness on our part," and "Trying to stir up the pot, we lost the lid and spilled the beans...."

But some weren't impressed by that response. "I've heard 12-year-old girls mea culpa with more balls," wrote Plucky Charms on Facebook. "You don't get to own your success unless you own your failure."

There's a lesson to be gleaned from this. While social media can be used to vent over bad tippers, if you outright cyber-bully them, you risk turning off your clientele.



Next: Papa John's Cashier Fired For Offending Asian Customer



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Doggone it

It's not just restaurant people, either. I gave a four out of five star review to a company on Amazon where I bought a necklace for my surfer-dude nephew. It was dumped with no packing material into a small box. I said that on the review. The next thing I know I am bombarded with emails from some kid (I assume since the spelling and grammar were about fourth grade level) telling me how bogus my review is and how their company deserves better. After about ten emails I started forwarding them to Amazon customer service and asking what the heck? The emails stopped, only to start again from some manager with the company telling me there is no one there by the name Justin. I forwarded him the emails. He actually threatened me with a defamation lawsuit. Ummm - they are private emails not seen by the public. What an ideee-ut!
All over one lousy star that his company did not deserve anyway. I told him to go ahead. It's been three years and not one word since.

February 14 2012 at 1:08 PM Report abuse rate up rate down Reply
msc

Why do waiters and waitress's get 15% when God only asks for 10%????

January 12 2012 at 12:27 PM Report abuse +1 rate up rate down Reply
Tony Thomas

So transparent on the restaurants part.

The apology wasn't genuine. It was nothing more than damage control.

January 12 2012 at 3:23 AM Report abuse rate up rate down Reply
Mike Fred

Hitler's reaction to Google's update

http://stg.do/FkQ

January 11 2012 at 10:11 PM Report abuse rate up rate down Reply
ZengFoo

Dude seems to be making a whole lot of sense man, I mean like wow.

www.Total-Privacy.us

January 11 2012 at 9:00 PM Report abuse rate up rate down Reply

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