Papa John's Cashier Fired For Offending Asian Customer
Less than a month after a Chick-fil-A cashier issued receipts to two Asian customers, affectionately dubbing them "Ching" and "Chong," another fast-food eatery has pulled the old "offend your Asian customers, middle-school-style" trick. On Saturday, Minhee Cho uploaded a snap of her Papa John's receipt to Twitter, where her name was listed as "lady chinky eyes."
The internet has empowered consumers in many ways, whether it's making price comparisons, scoring discounts or writing reviews. And social media has become the latest weapon in the consumer's arsenal of self-defense. Customers simply take a photo of the evidence, post it to Facebook or Twitter, and waitstaff everywhere are reminded that the thrills of casual racism probably aren't worth the cost. The cashier at Chick-fil-A was fired, as was the Papa John's employee. The pizza place has also issued a formal apology to Cho.
But it's not just customers who use technology to shame crazy offensive servers. Servers use it, too, to shame crazy offensive customers. When a customer paid his check and left for his server -- instead of a monetary tip -- the helpful advice, "P.S. You could stand to loose [sic] a few pounds," the server posted it to Facebook, and local bars posted a photo of the purported customer, to embarrass him, on their doors. (Unfortunately, the picture was of another man with the same name).
It's good to know that the internet is keeping us civil, maybe in at least one respect.
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Claire Gordon
Claire Gordon has contributed to Slate's DoubleX, the Huffington Post, and the book Prisons: Current Controversies. While an undergraduate at Yale University and a research fellow at Yale graduate school, she spoke on panels at Yale and Cornell, and reported from Cairo, Tokyo, and Berlin. Follow Claire on Twitter. Email Claire at claire.gordon@teamaol.com. Add Claire to your Google+ circles.
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