McDonald's Manager Takes A Stand Against 'Coning' [Video]

what goes on in south jersey is not coning. they do cone snatching,and they snatch t cone out of the hand of the worker and speed off, slamming the gas pedal in the car, it is dangerous and it could injur the workers arm and it could cause a car accident

i can completely agree with this manager i am also a manager at a McDonalds and not only have people thrown them back at employees through the window they also throw it at the building coning is a complete waste of time it has no purpose what so ever except for a good laugh ....it's not funny and even though some may think our job is easy walk a day in our shops and have to just put with this crap!

People lighten up... get a life.... it's a prank!!!!

obviously, this was a set up by the jerk sitting in the passenger seat. Probably, coning is a mess for the restaurant to clean up.

I think it's rude for the manager to threaten to smash it in their face, however I can understand why the manager doesn't want to put up with this "coning" - everytime they do it - it creates a real mess and the manager or the employees have to clean it up - and if someone steps in it and falls before they can get it cleaned up , it can be a lawsuit- If the customer wants to mush the ice cream in the confines of their own car - fine - but have manners and not make a mess for others to clean up.

I'd LOVE some douchebag kid managing a McD's to threaten to mash ice cream in my face. I'd park my car and stroll on inside and see if he wants to say it again when he's within arms length and not hiding behind a window. Who the hell does he think he is to talk to someone like that?

Yes, Coning is stupid and immature, but the customer did pay for the item. As long as nothing illegal is going on and no one is suffering any harm from it besides a quick annoyance, then McDonald's does not have a right to complain, and certainly does not have a right to dictate what a person does or does not do with their food once it is in the customer's car.

Considering my short lunch break, it would pi$$ me OFF if it made MY trip thru the drive thru longer because the employee had to stop everything to wash their hands. Not to mention if I accidently managed to drop my money on the ground during the exchange and had to pick it out of a pile of ice cream. I highly doubt the guy who has to clean it up cares alot for it either.

what happened to customer service??? bit rude of mcdonalds i think just serve in a tray solves problem

I don't get it!!! The manager is right about how these jerk kids shouldn't grab the cone by the ice cream because if it fell the kids would have demanded another one.