Florida Waitress Repays Bad Tippers By Stealing Credit-Card Info

A disgruntled waitress is at the heart of a credit-card skimming scam that has affected at least nine customers of a Port Richey, Fla., eatery known as Mugs N Jugs.

Food server Kathryn Shana'e Perez, 25, swiped the credit card information using a skimmer -- a small, handheld electronic device that scans and stores the card data from the magnetic strip. The information is then usually sold to use to make counterfeit cards.

The thefts took place from May 30 to June 23, Tampa Bay-area TV station WTSP reported, and detectives are looking for other Mugs N Jugs customers who make have been victims of Perez's actions.

The skimmer was given to Perez by her cousin, 25-year-old Brandon Quillen, who then used the stolen information to make new credit cards.

The new, fraudulent cards were then given to Quillen's 22-year-old ex-girlfriend to make more than $5,000 worth of purchases at area RadioShack and Walmart stores, WTSP reported.

When questioned about the thefts, Perez told Pasco County Sheriff's Office detective John Suess that the customers from whom she stole the information, essentially, deserved it.

"She identified that the people she skimmed were the ones that ... ran her around and made her work real hard and the ones that were bad tippers," Suess told the Newport Richey Patch.

"The bad tippers story doesn't quite jive because the tip wouldn't have been left until after she returned the card," Suess said. "It was comical."

The trio have been arrested and face multiple charges, including fraudulent use of a credit card.




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David Schepp

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David Schepp has spent more than a dozen years covering business news for the electronic and print media, including Dow Jones Newswires, BBC News, Gannett Co., and most recently at AOL's DailyFinance. Nearly 10 years ago, he started writing a weekly People@Work column, looking in depth at issues facing workers in today's workplace. The syndicated column appeared in newspapers and websites nationwide before it made its debut on DailyFinance in 2010. Schepp now continues that tradition at Aol Jobs, covering the jobs beat and providing readers insight and analysis into the nation's challenging employment scene.

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Bryan Williams

Her parents are lowsy teachers.

December 11 2012 at 5:57 PM Report abuse rate up rate down Reply
Richard R

Everyone caught committing this crime should be executed.

May 08 2012 at 1:56 PM Report abuse rate up rate down Reply
Mahesh T Nanwani

do only waiter and waitress have to be tipped ? what about the clerk at the government office, who processes your documents it time ? tipping will lead to corruption. Work !

September 03 2011 at 2:17 PM Report abuse rate up rate down Reply
paranoiaintact

Godinlis:
You've obviously never waited before. You don't tip? What a scumbag. Maybe you live in a state where waitresses make minimum wage, but i don't. If someone doesn't tip me it means i'm essentialyl paying you to eat. I make $2.13 an hour, i depend on those tips to make my bills, feed myself, and get to work. If i manage to screw up your dining experience, i'm not going to be mad at a poor tip, but if i did nothing wrong and you give me 10% or no tip, you're selfish and greedy and you've probably never had to deal with trying to work what can often be and extrememly stressful and unfufilling job because you've got to make money somewhere.
What this woman did was wrong, but what you do is wrong, too. Somehthing i like to say to people who "don't have enough money to tip" is that, if you don't have enough money to tip, don't go out to eat. Don't make some poor person slave over your table and service hoping to make rent and then gyp them because you don't have the money. You waste thier time and money, becaue the table that replaced you could have been a table that WOULD have made rent. If you don't have the money, get your food to go, make a meal at home, or get fast food.

Now, what i was going to say before i read your awful comment is that I work with a woman who used to, back in the day when the whole creditcard number was printed on the reciepts, would write down the credit card numbers of the people who tipped badly and call in a few pizzas to the homeless shelter.
When people tip me poorly i'd never steal thier money but if i see them again you can guarantee i wont be waiting on them and if i am i wont be giving them any service, not if im not making money on it.

August 09 2011 at 1:08 AM Report abuse rate up rate down Reply
2 replies to paranoiaintact's comment
Sharon

I just want to say that at the end of the day I appreciate every last dollar I am given. I try not to hate or try to put myself in the other persons shoe. there have been times when i was stiffed.. or yelled at or (god forbid) puked on but have just as equally greatly rewarded. And just to say nooo I am not a stripper.I work graveyard at IHOP.LOL. God is good nit all evens out at the end. Thank u to the guy who left me a 20 on a 7.95 bill.

August 09 2011 at 1:31 AM Report abuse +1 rate up rate down Reply
Sharon

I read he first part of ur reply n gave a thumbs up. my mistake.

August 09 2011 at 1:44 AM Report abuse -1 rate up rate down Reply
big dick

once a thief,always a thief

August 08 2011 at 8:17 AM Report abuse +1 rate up rate down Reply
Celestialmotion

Quick fix , everyone in this country should have to work as a waitress or waiter , a customer service rep ,
a cleaner and some job in retail at the beginning of their work experience. Only after you yourself have had to work these jobs do you begin to understand. People who say " I can imagine what it's like "
are full of it. Until you do it ,no you can not imagine it. People are so wrapped up in themselves it's pathetic but then you come across the nice person and realize they aren't all like that.
That being said a thief is a thief and trying to justify being a thief is ridiculous.

August 08 2011 at 7:12 AM Report abuse rate up rate down Reply
darcstar2

tipping should depend on service not % of amount spent. if the server does a great job i typically tip 20-25%--fair only gets about 15%--poor service about 5% and a tip to the server that even though you may be having a bad day your earnings depend on how well you treat your customers, after all the customer is the one to provide the paycheck(especially for food servers), but if something is wrong with my order I do not take it out on the server--it is not their fault, after all they did not do the cooking. alot of people would do good to remember this one rule--they serve the food, they don't cook it and in most restaurants they do not do much in the line of cleaning either. the tip should be based solely on the service provided--was it timely(?? are they busy)//was there a smile and greeting//was there an introduction//did they come back to ask if you needed anything or if everything is satisfactory??

August 08 2011 at 6:28 AM Report abuse rate up rate down Reply
szwtexas

gallon typo

August 08 2011 at 6:08 AM Report abuse rate up rate down Reply
Unicorn777111

Here's an update for all you tippers. The average tip in food service is 20% NOT 15%. Im not a waitress or even in the food industry, It is just unfair what these people get paid and what they put up with. You couldnt pay me enough to do what they do.

August 08 2011 at 6:06 AM Report abuse -1 rate up rate down Reply
szwtexas

This is the same guy who stiffs the pizza guy without thinking about the fact that they pay 3.50 a galon for their gas lol

August 08 2011 at 6:06 AM Report abuse -1 rate up rate down Reply

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