Why Your Boss Seems so Clueless

job interview Ever wonder why so many managers appear to know so little about so much? Here's the real reason they might seem so dazed and confused: More than one-quarter (26 percent) of managers said they weren't ready to become a leader when they started managing others, according to a new CareerBuilder survey. What's worse, 58 percent said they didn't receive any management training.

But employers are finally cluing in to the fact that a lot of them lack sufficient manager training programs, and are beginning to rectify that. "We see more companies investing in management training programs to develop today's and tomorrow's leaders," said Rosemary Haefner, vice president of human resources at CareerBuilder. "Good management skills can positively impact productivity, performance and overall employee morale."

So what are your biggest gripes? The top concerns workers have with their boss include:

  • Plays favorites – 23 percent
  • Doesn't follow through on what he/she promises – 21 percent
  • Doesn't listen to employee concerns – 21 percent
  • Doesn't provide regular feedback – 20 percent
  • Doesn't keep me motivated – 17 percent
  • Doesn't help me develop – 17 percent
  • Only provides negative feedback – 14 percent

Just because they've been promoted to management positions doesn't mean their jobs are any easier, however. In fact, according to the survey, there are even more issues to worry about as a manager -- things they didn't give a second thought to before they were promoted. When asked about their biggest challenges, respondents said the following:

  • Dealing with issues between co-workers on my team – 25 percent
  • Motivating team members – 22 percent
  • Performance reviews – 15 percent
  • Finding the resources needed to support the team – 15 percent
  • Creating career paths for my team – 12 percent

There is some good news for managers, however. It seems that the rank and file worker is somewhat sympathetic of the supervisor's shortcomings. The majority of workers (59 percent) surveyed felt their boss was doing a good or even great job. Twenty percent described their direct supervisor's performance as poor or very poor.

Next: Workers Rate their Bosses



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