Why This Japanese Company is the Happiest

Toshiyuki Yamamoto Free iPhones, four vacations per year of at least 10 days in a row, and the attitude that the employee, not the customer, is always right. Does that sound like your idea of work placeparadise? It is in Japan, where EC Studio is so popular they have to turn down university graduates who offer to work there for free.

According to Link and Motivation Inc.'s Employee Motivation Survey, EC Studio has been ranked No. 1 in Japan in employee happiness for the past two years. Perks, such as two paid vacations to your hometown if you live more than 140 kilometers away, contribute to that.

The company's purpose is to help businesses increase sales through their websites. Although EC Studio has only 33 employees and they can turn down any clients they don't feel are a good match, they manage more than 20,000 contracts.

Green as green can be, EC Studio is almost completely paperless and doesn't even use office software. No phone numbers are listed -- all client contact is carried out online, which is very rare for Japanese companies.

For video conferencing between their offices in Osaka and Tokyo, they mostly use the video chat function on the Playstation 3 -- much cheaper than other Japanese video conferencing systems made specifically for businesses. Skype's free services are also employed, in an effort to keep costs down and profits up.

Some employees are allowed to work from home, which is also unusual in Japan. Those who come to work enjoy bright, neat, clutter-free offices where soft music plays, and the company's Twitter feed will tell you what they are listening to at any given moment.

Employees say they are overwhelmingly happy and satisfied, and founder and CEO Toshiyuki Yamamoto hopes the attitude spreads across the nation. He told CNN "happiness is 'richness of heart' and consists of three pillars: wealth, time and harmonious relationships, and he's doing his best to reflect that in his corporate culture.

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John S

I'd just be happy if somebody in the trucking industry would let me go back to work. decades of experience, good physical condition, and no meds. Gov regulation and insurance companies are the main problem.

February 01 2011 at 5:15 AM Report abuse rate up rate down Reply

WHAT??? A Japanese company? I sorta thought it'd be Wal-Mart....

January 31 2011 at 11:57 PM Report abuse rate up rate down Reply
1 reply to Draconian's comment

This is the best, most profitable philosophy the world could exhibit. Bravo.. I hope for your continued sucess Toshiyuki!

February 01 2011 at 1:47 AM Report abuse rate up rate down Reply

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