Insider's Guide to Getting a Job at Marriott

Marriott certainly has come a long way from its humble beginnings as a root beer stand over 75 years ago.

Today, Marriott employs more than 150,000 people in 65 countries. They have 1,100 managed hotels and an 18-property portfolio that includes such well-known brands as Courtyard, Residence Inn, Renaissance and Ritz-Carlton.

According to Karl Fischer, Marriott's chief HR officer for the Americas, Marriott is a big company with a family feel. Marriott's founder, J. Willard Marriott, believed that if you look after your employees they will look after the guests. The current chairman & CEO, J.W. Bill Marriott, Jr., manages by the same philosophy and even makes visits to more than 300 Marriott properties each year.

The Marriott employees that AOL Jobs interviewed agree that working at Marriott feels like being part of a family. Many front desk workers, hotel chefs, supervisors, and HR managers spoke of Marriott's supportive and appreciative work environment. They have found mentors, a breadth of opportunities and the chance to transfer to other functional areas in the company. One employee described the Marriott experience as "the ability to form your own journey."

AOL Jobs asked Fischer what people should know about Marriott if they are interested in working there. Here's what he had to say.


Q. How would you describe the ideal Marriott associate?

A. Marriott employees are excited to serve hotel guests. They are interested in opportunities and advancement and they are hardworking and dedicated.


Q. How can someone prepare for a job interview with Marriott?

A. Applicants should learn about Marriott and its history and culture. Know your values and show how they align with ours.


Q. Why is Marriott a great place to work?

A. While Marriott is a big global company, people with different experiences and different backgrounds feel included.

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marcodrivver

I have applied to marriott over 45 days ago and I still have not heard back from anyone evev though the Marriott here has ads for many different jobs.

August 07 2011 at 4:26 PM Report abuse rate up rate down Reply
Wendy

I've worked for Marriott for over 5 years now,,, and I love it!!! With any job, there are down sides to it at times, but overall, an excellent company to work for. In fact, I have said many times that I have the best job in my facility. Marriott gives you the training you need to work for them. They believe that the customer(guest) comes first. If you are out for only yourself and not a team player,, don't bother applying,, I wouldn't want you. The only problem I have found with working for Marriott(and it just might be my experience because of the people above me), not Marriott as a whole. I make suggestions for change and ways to improve things and put them out for my manager,, and I get back, "We can't do that because it's not "Marriott standard" or "Marriott protocol". My supervisors or managers have led me to believe that Marriott is a cookie cutter company... I say "What works at one Marriott may not work at another Marriott in a different city. Times change and we have to change with it to succeed,, Marriott has proved they can succeed and be dominant, But I see alot of dead wood that could be trimmed to improve each facility. "Make it up in volume" as oppose to having to keep inventory that just sits on the shelves because it's what Marriott has determined "a standard" when that standard was popular years ago. When a better product comes out, we should beable to make that product our standard,, not keep the old standard and if you have no room on the shelves for that new product,, you don't advance with the times. Just in case you were wondering what it is I do as an associate for Marriott,, I work in the Lounge as Lead Bartender. And once again, I will say it,, "I have the best job at my facility". What would make it even better,, and I believe the company would benefit from it,, is if we could change Marriott standard to advance with the times and not have to hold onto the past too. Also, what sells at a Marriott in Florida may not sell at a Marriott in California. Tastes are regional!! We should beable to change with trends and popularity of different drinks. If you don't have room on the shelf, you can't advance and grow.

August 07 2011 at 12:27 PM Report abuse rate up rate down Reply
mark11114

**** marriott

June 07 2011 at 1:18 PM Report abuse rate up rate down Reply
elitecloaker

I agree with Rosie...Marriotts are great places to stay, so something must be working with their philosophy of treating employees like family. If I was young and starting out again I wouldn't mind working for them. For now I just enjoy staying at their resorts!

March 30 2011 at 7:19 PM Report abuse rate up rate down Reply
rosie

Although I have never worked for Marriott, I want to say a few good things.
My soul mate and I have stayed at many Marriotts across the USA, and we have
never been disappointed.
In fact, I frequently comment on: the service, the gorgeous and clean rooms,
the willingness of staff to make things right and the price. Because I have
been a guest of the Marriott, and its mix of properties such as Courtyard
and the like, I "Highly Recommend" this hotel chain to all my friends and
family!

January 31 2011 at 9:30 PM Report abuse rate up rate down Reply

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