North Carolina Unemployment Guide

If you've recently lost your job in North Carolina, you may be eligible for North Carolina Unemployment Insurance benefits. This is a guide to filing your claim for North Carolina unemployment benefits. Since each situation may have its own unique circumstances, make sure you check with the contact numbers and websites listed below to make sure you get the maximum benefits you can claim.

Filing for Unemployment:

Unemployed North Carolina workers can file an initial claim for unemployment benefits one of three ways:

  1. Online – File your initial unemployment claim online (M - F, 6:00am to 9:30pm; Saturday, 6:00am to 12:00am; Sunday, 12:00 Noon to 11:30pm)
  2. Telephone – File your unemployment claim by telephone at 877-841-9617
  3. In person - Apply in person at your local Employment Security Commission office - ESC Office Locator

File your claim right away after you've stopped working – don't delay. Your claim starts the week you file. Unemployment benefits are not retroactive, so if you delay you may lose benefits.

  • Name, address & phone
  • SSN & date of birth
  • Name, address, phone number, gross earnings, occupation, dates worked, and reason for separation for all employers for the past 18 months
  • If you were discharged from the military in the last 18 months, you'll need Copy #4 of your DD Form 214
  • If you were a Federal employee in the last 18 months, you'll need SF 8 or SF 50 (or W2 or pay stubs)
  • If you are not a US Citizen, you'll need your Alien Registration Number, expiration, and type
  • Blank Check if you want direct deposit

After filing your initial unemployment claim, you will receive a Wage Transcript And Monetary Determination notice, describing benefits, eligibility and giving additional information.

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Filing Your Weekly Claim:

North Carolina weekly unemployment benefits are based on your the average weekly earnings, minimum $15 per week up to a maximum of $505 per week. Federal Additional Compensation (FAC) currently adds an additional $25 per week to your benefit.

Unemployed North Carolina workers can file weekly unemployment claims one of two ways:

  1. Online – File your weekly unemployment claim
  2. Telephone – File your weekly unemployment claim on 888-372-3453

Monday: odd last digit of SSN
Tuesday: even last digit of SSN
Wednesday - Saturday: both even and odd SSN

Beware of the Waiting Week. Your first week of benefits is called a "waiting week" – this means you will not be paid benefits during your first week of eligibility, but you must still file a claim to get credit for waiting.

You should expect to receive your Direct Payment Card within three weeks of your initial claim. Going forward, benefits will be paid to your card within 3 business days after filing your weekly claim.

You should expect approximately 10 days to set up direct deposit after submitting your direct deposit form. Benefits are paid within 3 business days after the North Carolina Employment Security Commission issues payment.

Unemployment Benefits:

Health care benefits may also be available through the Health Coverage Tax Credit - Check COBRA and The IRS for details.

North Carolina workers may be eligible for career assistance. You may also find training assistance online.

Filing for extensions:

If an extended benefit period is declared, based on unemployment rates, and it appears that you qualify, you will be notified with instructions to extend your unemployment benefits.

Ending Unemployment:

You must notify the North Carolina Employment Security Commission if you return to work.

When you return to work, file for credit for the remaining few days you didn't work, and report wages earned for the week. Then, just stop filing - when you stop weekly filing, your unemployment benefits automatically end. You may also let a claims representative know your first day of work.


Make sure to keep a copy of your work search record. You may be required to supply copies to the North Carolina Employment Security Commission.

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how many hours must my employer guarantee me per week before unemployment eligibility?

January 31 2012 at 3:16 PM Report abuse rate up rate down Reply
Hi, Dee!

I have heard that they are cutting back at my place of employment and looks like they are aiming at us older ones. I am 79 and still working to supplement my social security. I work 20 hours a week and earn $16.44 an hour. i am wondering it I get let go,am i illigable for and unemployment benefits and if so can you tell me what itmight be. Thanks for your help. Dee

August 29 2011 at 4:44 PM Report abuse +1 rate up rate down Reply

I have just recieved a letter stating that I am eligible for second teir EUC benifits. I would like to know how I go about doing this on line?

July 26 2011 at 2:25 PM Report abuse rate up rate down Reply
Welcome Betty

Yes I was informed that my benefits had expired on the 25 of may i would like to know if i am eligible for the extension.

June 10 2011 at 2:12 PM Report abuse rate up rate down Reply

hi i am one of the people looking a job i live in columbus county and as you know this is the poorest county in nc one of them ant way ,i am looking work some where clost to home and the new plant that is opening between lumbertom asn pembrook i want to know about it will be making frozen foods that was on the news and i want to know where and when where ido i put an app. in this county ar roberson county ? please ancer ergent

April 14 2011 at 2:50 PM Report abuse rate up rate down Reply
1 reply to ezzamarripa99's comment

i hope you found your answer. but for your sake PLEASE make sure when filling out the application you use correct spelling. I am not saying this to be mean. But prospective employers will look at that. GOOD LUCK in your search!

June 11 2011 at 7:03 PM Report abuse rate up rate down Reply

I have been receiving NC unemployment for 3 weeks now..Filed my weekly certification on Sunday as usual, then Monday my money is in my account...Saw that my weekly payment has not posted to my UE Debit card...Checked my acount on-line at the NC Unemployment web-site, and it said i have an "Active Issue"...I have an Weelky earning amout of 90.00 dollars, and have been reporting any income..All of the income is never above 90.00 dollars..The only thing i've done different on this weeks claim is said i am anticipating a 401k check within 45-60 days, but have not received this money yet..Could this be the "Active Issue"???

February 07 2011 at 2:23 PM Report abuse rate up rate down Reply

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