Massachusetts Unemployment Guide

If you've recently lost your job in Massachusetts, you may be eligible for Massachusetts Unemployment Insurance benefits. This is a guide to filing your claim for Massachusetts unemployment benefits. Since each situation may have its own unique circumstances, make sure you check with the contact numbers and websites listed below to make sure you get the maximum benefits you can claim.



Filing for Unemployment:

Unemployed Massachusetts workers can file an initial claim for unemployment benefits one of two ways:

  1. Telephone – Call your local Massachusetts TeleClaims Center at 877-626-6800 or 617-626-6800 ( M – F, 8:30am to 6:30pm, Saturday 8:00am to 1:30pm)
  2. In Person – at your local Massachusetts One Stop Career Center


File your claim right away after you've stopped working – don't delay. Your claim starts the week you file. Unemployment benefits are not retroactive, so if you delay you may lose benefits.

When you file your initial unemployment benefit application, you will need the following information:

  • Name, address & phone
  • SSN & date of birth
  • Name, address, phone number and dates worked for all employers for the past 15 months
  • Reason for separation
  • If you were discharged from the military in the last 18 months, you'll need Copy #4 of your DD Form 214
  • If you were a Federal employee in the last 18 months, you'll need SF 8 or SF 50 (or W2 or pay stubs)
  • If you are not a US Citizen, you'll need your Alien Registration Number, expiration, and type
  • Names, ages and SSN of dependents
  • Information on any unemployment claim you filed in any state in the past 12 months

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Filing Your Weekly Claim:

Massachusetts weekly unemployment benefits are paid an average of their weekly wage, up to a maximum $625 per week. Unemployed Massachusetts workers may be eligible to receive an additional $25 per week for each dependent child (maximum additional 50% of weekly benefit amount). Federal Additional Compensation (FAC) currently adds an additional $25 per week to your benefit.

Unemployed Massachusetts workers can file weekly unemployment benefits one of two ways:

  1. Online - using the Massachusetts WebCert System (Sunday 7:00am to 10:00pm, M – F 7:00am to 7:00pm)
  2. Telephone – Call the Massachusetts Telecert line at 877-626-6800 or 617-626-6800 (Sunday – Friday 7:00am to 7:00pm ET)


Beware of the Waiting Week. Your first week of benefits is called a "waiting week" – this means you will not be paid benefits during your first week of eligibility, but you must still file a claim to get credit for waiting.

You should expect your first check or direct deposit in 3-4 weeks from your initial filing. Checks for subsequent weeks should be expected within 7 days of filing, and direct deposits should be expected within two business days.



Unemployment Benefits:

Unemployed Massachusetts workers may be eligible for health insurance under the state's Medical Security Program. Check Help With Health Insurance Online for more details. Health care benefits may also be available through the Health Coverage Tax Credit - Check COBRA and The IRS for details.

You may be eligible for additional training benefits, which may include additional Unemployment Insurance benefits. Learn more about training benefits at approved training under Section 30.

Massachusetts workers may be eligible for career assistance through Massachusetts re-employment services.



Filing for extensions:

If an extended benefit period is declared, based on unemployment rates, and it appears that you qualify, you will be mailed an information and an application to extend your unemployment benefits.



Ending Unemployment:

When you return to work, file for credit for the remaining few days you didn't work, and report wages earned for the week. Then, just stop filing - when you stop weekly filing, your unemployment benefits automatically end.



FAQ:

Sundays are often the busiest days for WebCert and TeleCert. If you experience difficulties or delays, you may find it easier to file during the week.

Make sure to keep a copy of your work search record. You may be required to supply copies to the Division of Unemployment Assistance.

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David Santos

unemployment is a joke they need to hire more people to answer the phone to help us pauper out being on the phone for 5 hours is a bit much

January 10 2012 at 9:39 AM Report abuse rate up rate down Reply
David Santos

unemployment is a joke they need to hire more people to help us pauper people out

January 10 2012 at 9:36 AM Report abuse rate up rate down Reply
garyp735

I am a resident of Massachusetts and have been receiving Federal benefits as a former worker in the state of Rhode Island. I was told my state benefits will begin from Massachusetts after my current benefits expire in March of this year. Is this true and how do I find out the details of applying etc. Thank you.

January 03 2012 at 3:16 PM Report abuse rate up rate down Reply
dennis walters

how much do I have to earn and how long do I have to work to receive unemployment benefits?

December 23 2011 at 8:58 PM Report abuse +1 rate up rate down Reply
Chappie

what is the amount you have to make before you are eligible for unemployment benefits

October 01 2011 at 2:54 PM Report abuse rate up rate down Reply
John Childers

Hi I would like to know my status as of now,and wheather I qualify for an extension.Thanks

August 28 2011 at 6:24 AM Report abuse rate up rate down Reply
Robin

I would like to file an extension. I have tryed by phone several time and can not get through. Could you please tell me what to do?

August 07 2011 at 8:48 PM Report abuse rate up rate down Reply
1 reply to Robin's comment
HENRY

robin either stay on line until they answer which might be forever but i did and they did answer however it was about an hour holding yttime or you can go to your nearest unemployment office and get it done their again wait wait wait hope i helped you either way you will have to wait for some one i waited in phone until they answered i didnt give up be patient good luck

December 28 2011 at 8:48 PM Report abuse rate up rate down Reply
Robin

How do I file for an extension ? I have tryed by phone and can not get through. I would like to know if I can file.

August 07 2011 at 8:47 PM Report abuse rate up rate down Reply
joseph ferolito

I was filing for my weekly claim as usual and was told My benefite ended and I was not notified on the phone or by mail last week there was no message indicating this I believe I still am eligible for this can you help me please as I am still loking for work 'Thanks
Jseph ferolito
016327003

April 10 2011 at 9:47 AM Report abuse rate up rate down Reply
Susan

Are there any resources for people who don't fall under poverty guidlines, yet have no earnable income?

September 02 2010 at 4:22 PM Report abuse rate up rate down Reply

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