Managing your career: Ariane de Bonvoisin and John Kilcullen identify 10 skills you need to survive the next round of layoffs at your job
By Ariane de Bonvoisin and John Kilcullen
What's triggering fears and sleepless nights for many of us about the unemployment abyss is not the job-loss stats themselves, but the depth of the cuts-and the qualifications of some of the people getting jettisoned. The questions we keep hearing are: Why do highly skilled, seemingly essential people get cut while others don't? Are there patterns? How can I make myself indispensable?
In talking with employers about what they most value in employees right now, it became clear that the key to surviving isn't so much about the skills you have, the awards you've won, or the tasks you perform day in and day out. It's as much about qualities, habits, and capacities.
This is no time to keep plugging along head down, half expecting every meeting invitation you open to be your exit interview. You must take action to embody the qualities of those employees who always get promoted and always avoid the next round of layoffs.
And don't think that just because your company isn't downsizing or has said it has no plans to that you're safe. Things can and do change fast in this environment, so take preventive measures. Plus, the kinds of qualities we're talking about will serve you well when things turn around.
1. Remember: It's Not About You Right Now
Force yourself to focus with laser accuracy on your company's success, not your own. In challenging times, the last thing your employer wants is to cater to you and your fears. They want you to be a selfless, highly collaborative team player who meets and exceeds your commitments. Your presence can't be an energy drain or create work.
2. Become a Black Belt at Change
The most important skill to develop right now is finesse at navigating change. That means flexibility and open-mindedness. Accept whatever management throws your way. If they change direction (again), shuffle the product mix, add new goals, or refine strategy on the fly, say yes to all of it. Resisting change only makes life more difficult for management and for everyone.
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This also applies to those things you took for granted. Accept that your expense budget and staff have been cut. Accept that you now have more work on your plate with the same (or fewer) resources than you had a year ago.
3. Everything Is Your Job
Demonstrate your commitment to the overall success of your team and your company by taking on tasks that fall outside your job responsibilities. Pitch in on packing up the trade-show booth. Manage your own schedule/address book/travel plans. Offer to take notes and follow up after every meeting.
Nothing is beneath you. The little things you do above and beyond your job description will serve you well when it's performance appraisal and/or downsizing time. Forget your fancy title, your impressive résumé-and your ego.
4. Walk Away from the Water Cooler
When straits are dire and headlines scary, the last thing your company needs is negative, gossipy employees who polarize colleagues into an us-vs.-them dynamic. Employers value passionate overachievers whose uplifting attitude contributes to a more energizing team culture. Whatever it takes, keep the negative mindset out of the office. This is your mantra: No complaining, no blaming! Dwell on what can be rather than what can't.
5. "Unwritten Rules" Are Now Engraved in Stone
Show up early, stay late. Everyone notices people who leave on the dot of 5 (or before) or take very long lunches or excessive coffee/smoking breaks. Don't get a reputation for being one of those people who takes forever to respond to an e-mail, voicemail, or a simple question. Vigilantly follow up on all assigned action items. Management is increasingly scrutinizing your every move.
6. Step Up-and Wear Very Big Shoes
Don't wait for someone else to solve your problems. Your manager needs to hear how the organization can trim costs, manage the supply chain better, find a new client, improve processes, motivate the workforce, and deliver the next big thing.
Observe what your competitors are trying and testing, read everything relentlessly, and ask people how you can improve what you do.
Your goal here is to make sure there'd be a gaping hole if you were no longer around. Make the choice every day to do work that really matters to the success of the team and the company. Put yourself in a position that is crucial to the success of a new initiative, or dig in to solve a vexing, long-neglected problem. Maintain a bias for action in every meeting.
7. Transparency Is Your New Trump Card
You must be totally transparent as to what you're working on and how it fits with management objectives. There can be no hiding, and no withholding information. If you don't have enough on your plate, say it. Ask to take on more-or better yet, suggest projects you can spearhead that have killer ROI.
The more honest your superiors believe you are, the more likely they are to trust you and keep you close. Being authentic builds relationships, even more than just hard work. Stop hoping no one finds out who you are or what you really do all day. Let people in...or they'll be showing you the door. Employers are likely to keep you around if they see you as a vital associate.
8. Make Friends in New Places
Human resources and finance are two departments that can have a significant impact on your career whether you realize it or not. They know a lot about you that can influence how you're perceived. Respect those folks, socialize with them, ask for their advice, and make sure you carefully do a little self-promotion. When cuts need to be made, you won't be an unknown quantity to them.
9. Start Tweeting or Start Packing
Look at the Millennials and see how they work, how they make decisions, and what technology and tools they use. No time for "I don't do Twitter or Facebook." Acquaint yourself with social networks, mobile applications, and commerce platforms to remain relevant. Let them intimidate you and you give your boss reasons to replace you with someone younger and more in the game. Ask a family member to help, take a course, read a book...and dive in.
10. Fit Club
Healthy people tend to have better outlooks and are easier to be around. They take good care of themselves, which in turn earns them the respect of others. Fit people often set high standards for themselves both at work and at play. And they just have more stamina, so they tend not to get tired when on deadline, and they don't call in sick as much. They have incredible endurance when others are reaching for that 10th Coke (KO) or itching to make that next trip to Starbucks (SBUX). They are also calmer and more productive. So get your sleep, eat well, exercise, stay hydrated, and avoid excessive caffeine and alcohol. This is an investment that will pay dividends for you and your employer. And yes, your employer does notice.
Rate yourself. Which of these 10 areas are you excelling in, which are you doing O.K. in, and where do you need to change your behavior? The truth hurts, doesn't it? But take the steps to make sure that it's your career that gets rolling, rather than your head.
Next: Little Known Ways to Advance Your Career >>
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Jul 6th 2009 @ 2:22PM Donnie
People! we are the consumer just buy american made and everything will be ok thing about it
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Jul 6th 2009 @ 2:25PM MC
Experiencing potential lay off from your job ?? Not surprising these days !!
Even though I do agree partly with the author of this article, he does not provide a complete solution. Why ?? Most of us are not looking our realty in a moment of opportunity-Be creative. To provide a solution to the problem. Mathmatically speaking, there is a solution to all mathmatical problems. Just answer has not discovered yet. Yes, there is a better answer. You must seek with all your desires.The proper knowledge and the right motivation is the key. Question for most people is getting the wrong information. Choosing wrong information-wrong motivation are to sure ways to bring negative results. Examine yourself !!
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Jul 6th 2009 @ 2:25PM charlotte
Help I don't know how to get on the google site, it just keeps redirecting me to the home page
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Jul 6th 2009 @ 2:27PM Les
Becoming a slave to an employer by never saying no or not demanding respect is asking for you to surrender your dignity.If your employer has that lack of respect for its employees then there is a big problem there.I understand that times are tough right now but we are still human beings and we as employees have a certain responsibility to ourselves to maintain a healthy level of self respect.Giving your all is important at any job but being a doormat is just wrong.We as employees need to look out for the best interest of our employers but not to the extreme that these steps suggest.We abolished slavery a long time ago and we should not allow employers to intimidate anyone into feeling that their needs dont matter.Whomever allows such behavior is part of the problem,not the cure.Do your job and do your best but we need more people to stand up and say enough is enough when employers try to further erode our rights and respect in the name of profits and success for the company.
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Jul 7th 2009 @ 10:50AM eric
Hear Hear Les, what's going on in business today is lunacy.
Why do experienced employees have to constantly be beholden to these so called Milenials? Waht do they know about life other than what they see on the Internet and tweet about??Our generation is constantly being run roughshod over and being told to cowtow to these techno zombies who can't even form a word out of their own mouths! They look at you as if your experince counts for zero and if you can't text me then you must be from another planet! I wonder what would happen to them if you pulled the plug. They probably won't be able to find their backsides with both hands and a map! To heck with that mentality already! We're becoming a nation of technology overkill. By the time your 30 your already obsolete?? Outrageous!! Corporate America and the media are to blame.This article is so skewed I would love to know how many yuppie Millenials were involved in compiling these so called "tips".
Jul 6th 2009 @ 3:18PM mike
Your right on baby! People with work ethics will perform if you treat them with dignity. I don't ask anyone to be a suck ass. Do your job and do it right. Also, I was taught a long time ago that if it takes longer than 40 hours to do your job, something wrong. You don't know your job or your dogged it.
Jul 6th 2009 @ 3:44PM Lori
Do you work for Tabletops Unlimited. That is exactly how we get treated. Makes me wonder if all companies are like that these days.
Jul 6th 2009 @ 5:08PM pam dobuler
yes - you are so right
Jul 6th 2009 @ 5:12PM Lynn
So not true! Employers have to be more critical of employee performance issues like those mentioned in this article in these economic times. Employers have the responsibility of generating enough income to support all of the employees punching the time clock. And, don't think that is an easy burden to carry. Employees have to show that they care about the productivity and profitability of the employer's business to really earn that paycheck. Negativity and gossip only serve to reduce productivity in an entire staff! Plus, the employer is insulted that they are paying people by the hour to whine and moan about how terrible things are! Use that time to do something positive for your employer and you will be rewarded with continued employment and that weekly paycheck! You have no entitlement to a job!
Jul 6th 2009 @ 6:20PM richy
Well put and not an ad !
Jul 6th 2009 @ 8:18PM marion
excellent comment. You echo my thoughts.
Jul 9th 2009 @ 1:09PM maddy
I LOVED YOUR COMMENT!!!!!thats right we all have rights and employers are using the
economy to scare employees and about (FAMILY) YOUR FAMILY SHOULD BE NOT YOUR JOB. PLEASE!!!!!!! life is to short
yeah we need a job to pay bills because now a day that is what we all work for!!! I SHOULD KNOW I lost my job of 10yrs but I'M HAPPY AND TODAY I HAVE GOD BY MYSIDE.
Jul 27th 2009 @ 9:49PM Marcus
I think your comments are right on! I have worked for my employer for over 21 years and always have given the best I could. For quite some time, i feel the senior management has created the most toxic atmosphere...Continuous overtime, lack of manpower etc has pushed me to physical but worse mental burnout and torment.Doing the work that requires 3 or 4 bodies is crazy. Whoever said Less is More should be shot! Because of this, I have questioned if my life is worth it..I have been trying to find a better job but it's tough these days.
I know the economy is terrible, but as you said, we are still human beings and it's time for companies in the USA start treating their people right.
Jul 6th 2009 @ 2:28PM boomslang
Do whacha godda doo....to "make it"....Since Bush`s little "deficits don`t matter"stint --we are lucky just to hold on to our shirts and hopefully,our homes.Meanwhile,back at the ranch.....lucrative bailouts abound for the chosen few......yes,thats right....just working hard and being honest isnt good enough anymore--and that.....is a sad day for America.
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Jul 6th 2009 @ 2:37PM THINK
Here is the bottom-line from someone who was laid-off a fee months ago from a $90K job working like a dog at a cultural arts insitution in NYC and who did superb work AND stayed late, worked weekends, and bit the bullet when it came to being reiumbursed for legitimate expenses:
Workers are going to have to work smarter, be more entreprenuerial (that is: have more than one revenue stream) and understand that management, at the end of the day, does not give a damn about you. Get that basic fact through your head: you are expendable.
The ethos of the article is basically about employees who have to learn better ways to "kiss ass," not to be more efficient at their jobs. In addition, it is fostering a climate of fear where one has no balance in their lives other THAN THE JOB! Whether the writer of this article knows it or not, this is creating unhealthy workers through stress and fear.
There are a good number of employees who quietly suffer from stress and abusive bosses and managers to keep their jobs. They have no recourse.
My way of dealing with the stress and workload I endured for many years was to suffer silently and sleep, when I could, on the weekend. I ate lunch alone and did not associate any more than I had to with my co-workers. I needed the lunch hour just to relax and meditate.
I was underpaid for all the hours I worked and, really, did several jobs rolled up in one. That's the new paradigm in the America: downgrade the title to a job and maintain its responsiblities so that you don't have to pay a person. Should you also clean the bathroom to be a team-player?
But, this article offends me at many levels because it assumes the worst about professional people dedicated to doing their jobs AS PROFESSIONALS and then telling that traits unrelated to their job performance is really what matters.
At the end of the day, I did my job and, furthermore, realized that managers make decesions that are often not based upon job performance, but rather who has learned to kiss the appropriate asses hard and long enough. This makes no sense and ultimately harms the institution. It also fosters racism and sexism--which is a huge problem in the NYC cultural arts establishment.
My advice to young(er) people? Set a goal to work hard for 25 years, accrue and save money and have your "fuck you" money by 50 so that you do what you want to do. Keep your resume updated and be loyal to yourself.
There is no more loyalty to workers (white collar or no collar) in the American workplace and that's the reality. If you are not reduced to earning $10 bucks an hour, the folks running the economy are not happy.
The corporate leeches at the top and their network of freinds, etc., are not losing jobs and, even so, their benefit packages are tremendous.
Lucky for me, I own no credit cards and pay for everything that I own in cash. Remember the maxim: DEBT EQUALS CONTROL. I live within my means and rather than own a house, I have a rent-controlled apartment. Most people cannot afford a house and can't survive a downturn in salary.
Kissing ass is not a substituion for being a professional at your job.
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Jul 6th 2009 @ 2:57PM eric
Thank you! Thank God there is someone else who can see through all this BS that's happening now. Thank you THINK.
Jul 6th 2009 @ 3:15PM good day
I agree 150%. If the skills you possess and the awards that you have won (obviously you do a good job) doesn't help you keep your job, than no wonder Corporate America is in the toilet. If a bunch of brown nosing, non-skilled workers are the ones to stay, good by America. Cronyism at its finest is what the words of the day are, just as you pointed out.
Jul 6th 2009 @ 3:21PM mike
your right on baby!
Jul 7th 2009 @ 4:31PM NELSON
VERY WELL SAID!!! CONGRATULATIONS
Jul 6th 2009 @ 4:24PM I Agree
I agree with whole-heartedly. I was brought up that your name meant everything, and only by hard work would succeed. Now, however, I have learned that by kissing ass and not being a truthful person gets to keep their jobs or benefit from the resources out there. I try very hard not to lie and or to misrepresent myself and play by the rules . . . but I am finding that due to the ethics and morals my parents pounded into me . . . I am now forever doomed. At times I wish I had been brought up unscrupulous as then I would be living without the stress that now haunt me.